1. Where are you located?
Eastern Province - Al-Ahsa
2. How long does delivery take?
2-7 days depending on buyer's location.
Delivery time may be affected during seasons, thank you for your understanding.
3. How much is the delivery fee?
Delivery fees depend on the weight and quantity of the products.
All prices, including the delivery fee, will be shown to you on the checkout page before you pay.
4. Is delivery to your door?
Yes, in some areas, you may need to pick up your shipment from a shipping company branch due to the lack of large vehicles available.
5. If the order is large or of a specific number and the shipping cost is high, can it be transported by another, less expensive means?
Yes, you can contact us via WhatsApp 0544255198 for coordination.
6. Is there installment payment?
Yes, via Tamara or MyPay payment method.
7. Do you have a shop?
Yes there is a gallery.
8. Is there a pickup from the store?
Yes, the location link on Google Maps:
https://maps.app.goo.gl/6EPWuh2J95u7w9J18?g_st=ipc
9. Is there cash on delivery?
no.
10. Is there an installation service?
Currently, the installation service is available in Al-Ahsa only, but it will be available in other regions in the future.
11. What shipping companies are currently available for delivery?
Carrier, SMSA, EGX
12. Is there delivery to Farasan Island?
Yes.
13. What are the direct payment methods?
Mada - Visa - Apple Pay - STC Pay - Bank Transfer - Google Pay
14. How do I choose the correct size?
First, use a measuring tape to measure your wall dimensions, then compare them to the sizes available in the store and choose the appropriate size for your load.
